How we work
Learn the rules first. Then connect through the right door.
Every engagement follows the same order: understand how your systems enforce their rules, connect only through the interfaces they support, keep AI behind fixed rules and people, and record every action. Your configuration stays intact, and your auditors can see what happened.
Our method
Four steps, in this order
1. Map the rules
Which system is the source of truth, and how it enforces permissions, approvals, effective dates and legality checks. Before we touch a connection.
2. Choose the right door
The interfaces each system supports: SOAP and XML web services, PeopleSoft Integration Broker and Component Interfaces, REST and JSON APIs. Never raw tables, and no screen scraping between internal systems.
3. Keep AI behind rules and people
AI only turns a request or a message into a structured proposal. Fixed rules check it, and a person approves it where the process requires.
4. Record and reconcile
Every action, rule result and approval is recorded, and both systems are compared regularly so differences are found before they cost anything.
Security and data
Inside your boundary, under your rules
Runs inside your network
Integrations and any AI components run in your private cloud network or on your own servers. Your data stays inside your boundary.
Your permissions apply
Automation runs under the same roles and approvals as a person doing the same task. It cannot do more than its role allows.
An audit trail you can inspect
A time-stamped record of each action: what was asked, which rules it passed, who approved it, and what the system answered.
The first engagement
A 2-week bounded diagnostic on one workflow
Small, fixed in scope, and useful on its own, whether or not you continue with us.
Days 1 to 4: map it
The systems, interfaces, rules and people the workflow touches, and where it can fail.
Days 5 to 9: measure it
The failures from your logs grouped by cause, and the timings and volumes behind them.
Days 10 to 14: design it
A target design for the governed route, with the approval steps, a test plan and acceptance criteria.
What we need, read-only: logs or message samples for the workflow, staging access to the systems involved, and an hour with the people who run it.